Legal
Refund Policy
Clavix Pro Subscription
Clavix Pro is offered as an auto-renewable monthly subscription through Apple's In-App Purchase system. Eligible customers may receive a 14-day free introductory trial. The Apple purchase sheet displays the trial terms, current localized renewal price, and billing details before you confirm.
Unless you cancel at least 24 hours before the end of the trial or current billing period, Apple will charge your Apple Account and renew the subscription according to the terms shown at purchase. Introductory-offer eligibility is determined by Apple.
Requesting a Refund
All purchases are made from Apple, which is the merchant of record. Andover Digital LLC cannot approve, deny, or directly issue an App Store refund.
To request a refund, visit reportaproblem.apple.com, sign in with the Apple Account used for the purchase, select the Clavix transaction, and follow Apple's instructions. You may also contact Apple Support. Eligibility and approval are governed by Apple's refund policies.
Canceling a Subscription
Canceling prevents a future renewal; it does not automatically refund a previous charge. On iPhone, open Settings → [your name] → Subscriptions → Clavix, then choose Cancel Subscription. You will normally retain access until the expiration date Apple provides.
Contact
If you need help identifying your Clavix subscription or using the app after an Apple billing decision, contact [email protected]. Do not email payment-card details or Apple Account passwords.